Find answers to our most frequently asked questions.

FREQUENTLY ASKED QUESTIONS

What if it doesn't work for me?

At Evigsmykker, your satisfaction is our top priority. We stand behind the quality and effectiveness of our products, and we are confident that they will exceed your expectations. That's why we offer a 30-day money-back guarantee - to give you the peace of mind you deserve when shopping with us.

How long does shipping take?

Shipping: Orders are processed within 1-3 business days. Standard shipping delivers within 3-10 days, extending up to 20 days during peak periods. Customers receive tracking details upon shipment.
Shipping damage or loss: Contact us for claims regarding damaged or lost items during shipping.
For further assistance, please contact our customer service team.

How much does shipping cost? Where do you ship to?

We offer FREE shipping to over 20 countries around the world. If you can enter your address at checkout, we can ship to you! We will also ship the correct plug type for your country.

How can I track my order?

We will send you a tracking number to your email once your package has been shipped. Track your order using our tracking page.

Other questions?

You can contact us via our contact page! We are happy to help you.